# Cosmo by Humanizing > AI receptionist for web, phone, and front desk - Website: https://cosmo.humanizing.com/ - Listing: https://shipli.st/tools/cosmo-by-humanizing - Category: Chatbots - Pricing: Freemium - Listed on Shiplist: 2026-06-17 ## Overview Cosmo by Humanizing helps businesses answer visitor questions, provide AI customer help, and route visitors or calls to the right person. ## Features - **Citizen self-service**: Cosmo answers common public-service questions across web, phone, and reception using one approved knowledge base. - **Forms and next steps**: Cosmo guides people to the right permit, license, registration, or request form and links to the correct online service or document. - **Staff handoff**: Cosmo routes sensitive or complex cases to the right team with the original question and context attached. - **Voicebot**: The Voicebot answers calls, routes them, and takes notes with natural voice conversations and real-time transcription. - **Chatbot**: The Chatbot answers website visitors in a brand-aware, multilingual front desk experience with one-line code integration. - **Receptionist Kiosk**: The Receptionist Kiosk greets guests, checks them in, finds the host, and places the call. ## Links - twitter: https://x.com/Humanizing411 - youtube: https://www.youtube.com/@humanizingtechnologiesgmbh5259 - linkedin: https://www.linkedin.com/company/humanizing411/ - instagram: https://www.instagram.com/humanizingtechnologies/ --- Cosmo by Humanizing is listed in the Shiplist catalog. Shiplist is a done-for-you directory submission service: https://shipli.st/